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Blog Posts
20VC x SaaStr This Week With Atlassian Co-Founder Mike Cannon-Brookes: Why B2B Software Isn’t Dead, What Anthropic’s $149B Projection Really Means, and Why CEOs Need to Stop Whining and Start Building
With Harry Stebbings, Jason Lemkin, Rory O’Driscoll, and special guest Mike Cannon-Brookes (CEO and co-founder Atlassian) We’re back on 20VC, with Harry, Rory from Scale, SaaStr’s Jason Lemkin, and a very special guest — Mike Cannon-Brookes, CEOand co-founder of Atlassian. On Anthropic’s $149B revenue projection and whether CIO budgets can actually support it, why “software…
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Blog Posts
Anthropic Just Hit $14 Billion in ARR. Up From $1 Billion Just 14 Months Ago.
And Raised $30 Billion at a $380 Billion Valuation To Boot. So this week Anthropic officially closed its $30 billion Series G — the second-largest private tech round ever, behind only OpenAI’s $40 billion raise — at a $380 billion post-money valuation. That’s up from $183 billion just five months ago in the Series F….
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Blog Posts, Q&A, Sales
Dear SaaStr: If We Have Two Overlapping Products is it Better to Have One Sales Team or Two?
Dear SaaStr: If We Have Two Overlapping Products is it Better to Have One Sales Team or Two? It’s almost always better to have different sales teams handling different products Why? If for no other reason — Incentive Alignment. Sales reps work on commission, and they are driven almost entirely by what they get the…
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Blog Posts, Scale
Who’s Left In the 10x ARR Club? The Incredible Shrinking Elite of Public B2B Companies Still Trading at 10x+ Revenue. But … The Best Is Yet To Come.
There used to be a lot of companies in the 10x ARR Club. In Q4 2020, 60% of public B2B companies traded at 10x revenue or higher. Thirty-five traded above 20x. Asana hit 89x. Today it’s at 3x ARR.The median SaaS multiple was north of 18x. That world is not just gone. It’s been obliterated….
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Blog Posts
Your Buyer Isn’t Human Anymore. Neither Is Your Seller. Welcome to AI-Led Growth. With Firebolt’s President Hemanth Vedagarbha
We just had a great session at the last SaaStr AI Annual from Firebolt on something I think every B2B SaaS founder needs to internalize right now. The punchline: we’re entering a third go-to-market era — and most of you aren’t ready for it. The Data Is Brutal Right Now Let’s start with reality….
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AI App of Week, Blog Posts
SaaStr AI App of the Week: People.ai — The Answer Platform That Turns Your Sales Activity Data Into the Only Forecast You Can Trust
The Bottom Line: People.ai has been building the AI data layer for revenue teams since 2016 — years before “AI-native” became a buzzword. Founded by Oleg Rogynskyy (who came to the U.S. from Ukraine at 15 and started at Boston University), the company has trained its models on billions of sales interactions across emails, meetings,…
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Blog Posts, Q&A
Want to Be a CEO Some Day? 5+ Ideas On How To Prepare Yourself
Dear SaaStr: How do I prepare myself to become a successful startup CEO? My list of 6 things that will help: #1. Manage People This is one of the best things you can do, because 50% of the job of a CEO is recruiting a team, leading a team, empowering a team, convincing a team….
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Blog Posts
Mike Cannon-Brookes CEO Atlassian on Why B2B Software Isn’t Dead, But Many Won’t Thrive In The Age of AI, and What Actually Matters Now
We did a deep dive on 20VC x SaaStr this week with Mike Cannon-Brookes, co-founder and CEO of Atlassian. Atlassian just put up an incredible quarter of accelerating growth (23% at $6.4B ARR, with RPO growing to 44%). And yet the markets aren’t showing anyone much love. Mike was honest and reflective on just what’s…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
The 2026+ Sales Team: What It Actually Looks Like
Not every role goes away. Not every AI works without humans. But if you’re still running a 2021 sales org, you’re already behind. I’ve been getting a ton of questions about what the sales team actually looks like in 2026. And I’ve been living it—we went from 10+ humans in sales at SaaStr to 1.2…
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Blog Posts, Early, Q&A
Dear SaaStr: What Are The Biggest Lessons You’ve Learned from Failure as an Entrepreneur?
Dear SaaStr: What Are The Biggest Lessons You’ve Learned from Failure as an Entrepreneur? Don’t Fail. I’ve almost failed several times. Really almost every time. But never actually failed. Why not? Never quit. You can’t fail if you don’t quit. Find great co-founders. If you find truly great cofounders, you always have another card to…
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5 Interesting Things, Blog Posts, Scale
CS Disco at 1x ARR. Harvey at 110x. Same Industry. Is This the Future for Pre-AI SaaS?
I’ve been tracking CS Disco (NYSE: LAW) since I was the first investor in a legaltech eDiscovery competitor to it, Logikcull, way back in 2015. They IPO’d and then in 2021, and we wrote about them when they hit $120M in ARR. Back then, the stock was trading at almost 20x ARR. The market cap…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
Customer Support Hiring Has Fallen 65% in Just 2 Years. It’s The One Category AI Has Almost Destroyed. But It’s Not The Last.
New data from Pave across 386,500 new hires tells a striking story: the percentage of new hires going into Customer Support has dropped from 8.30% in Q4 ’23 to just 2.88% in Q3 ’25. That’s a 65% decline in two years. And the curve is accelerating — almost half the drop happened in the last…
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Blog Posts, Q&A
Dear SaaStr: When Is It Too Soon to Target Enterprise Customers in SaaS?
Dear SaaStr: When Is It Too Soon to Target Enterprise Customers in SaaS? It too soon to target enterprise clients when you can’t support their needs 90 days after you close them. It’s sort of OK in the enterprise to promise features and functionality that are sort of there … so long as you deliver…
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5 Interesting Things, Blog Posts, Scale
Atlassian Is Growing 23% at $6.4B in Revenue. RPO Is Accelerating 44%. And the Stock Is Down 70%. What’s Really Going On.
Atlassian just reported its Q2 FY26 results, and they’re fascinating on multiple levels: $6.4B+ ARR, $1.6 billion in quarterly revenue, up 23%. Atlassian is accelerating (albeit modestly) — up from 20% growth Their first-ever $1 billion cloud quarter. And yet the market “hates it”. The stock is sitting near its 52-week low at ~$98, down…
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Blog Posts, Q&A
Dear SaaStr: How Can You Land Big Customers If You’re a New Startup No One Has Heard Of?
Dear SaaStr: How Can You Land Big Customers If You’re a New Startup No One Has Heard Of? Solve one of their top pain points, for real — that no other vendor is solving. And do it in a way that isn’t super risky. If you haven’t sold to the F500 / Global 2000 before,…
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Popular Q&A
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales?
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales? The hardest rejection I’ve had in sales was around renewals. Especially ones I thought we really had earned. But still lost. In particular, in the early days of EchoSign / Adobe Sign, we had a...
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team?
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team? A good playbook for customer success is all about driving retention, expansion, and customer happiness while making it scalable: Hire Truly Product-Savvy Customer Success Managers at First Focus...
AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman
monday.com Co-CEO and Co-Founder Eran Zinman recently sat down with SaaStr CEO and Founder Jason Lemkin to share his insights on their journey, including how they’ve leveraged AI, maintained growth, and expanded into multiple product lines.
The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin
SaaStr CEO and Founder Jason Lemkin did a vibe check into the state of SaaS, AI, venture funding, and the rollercoaster of building a business in 2025.
Dear SaaStr: Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Dear SaaStr: Can an entrepreneur back out of a signed term sheet without damaging their reputation? In my experience — Yes, probably. As a founder, you can back out of a term sheet if something is off, or even if you just get another offer you prefer. There is a lot...
How To Reverse-Engineer a $100M Exit: SaaStr on My First Million Pod
How do you reverse-engineer your first million as a SaaS startup founder? SaaStr founder and CEO Jason Lemkin chats with Sam Parr on the popular YouTube channel and podcast My First Million about what’s required to make it on the map for a $100M exit and then reverse engineers the steps to get there.
Rule 1: New minimum is $400K per employee
Rule 2: Go multi-product
Rule 3: Your second product must be bigger than your first product
Cheat code: Double your prices
Rule 4: 30% of your revenue is international
Rule 5: Localize your product
Cheat code: Remove friction
Rule 6: 100% net revenue retention
Rule 7: Don’t raise double digit millions