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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
The Honest Reason AI Will Beat Many Sales Reps: They Don’t Really Do A Lot Of The Work. But Agents Do and Will.
Here’s something I’ve been thinking about a lot lately. Everyone’s worried AI is coming for sales jobs. And yes, it is. But maybe not for the reasons you think. The uncomfortable truth? AI isn’t going to replace great sales reps. It’s going to replace the ones who were never really doing the job in the…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
The Cowan Paradox: Why AI Agents Won’t Let You Do Less Work. They’ll Make You Do More.
AI agents don’t free us from work. They make us do even more work to keep up with competition and customer expectations. Quarterly releases? Gone. Sales reps getting back to you in a few days? Over. The customer being responsible for their own deployment? A relic. Every AI vendor is selling you the same dream:…
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Blog Posts
The Top 10 Learnings From RevenueCat’s State of Subscription Apps: How 115,000+ Mobile Subscription Apps Deliver $16B in Revenue. What’s Working. What’s Quietly Killing Growth.
The RevenueCat State of Subscription Apps (SOSA) 2026 was released recently, and it’s the most data-rich benchmark report on subscription app performance available anywhere. Built from 115,000 apps, $16 billion in revenue, and over a billion transactions, and the real data from 50%+ of mobile subscription apps. (As a side note, proud that SaaStr Fund…
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Aaron Levie, CEO and Co-Founder of Box
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Eric Yuan, CEO & Co-Founder of Zoom
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Lew Cirne, CEO of NewRelic
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Lew Cirne, CEO of NewRelic
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Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales?
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales? The hardest rejection I’ve had in sales was around renewals. Especially ones I thought we really had earned. But still lost. In particular, in the early days of EchoSign / Adobe Sign, we had a...
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team?
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team? A good playbook for customer success is all about driving retention, expansion, and customer happiness while making it scalable: Hire Truly Product-Savvy Customer Success Managers at First Focus...
AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman
monday.com Co-CEO and Co-Founder Eran Zinman recently sat down with SaaStr CEO and Founder Jason Lemkin to share his insights on their journey, including how they’ve leveraged AI, maintained growth, and expanded into multiple product lines.
The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin
SaaStr CEO and Founder Jason Lemkin did a vibe check into the state of SaaS, AI, venture funding, and the rollercoaster of building a business in 2025.
Dear SaaStr: Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Dear SaaStr: Can an entrepreneur back out of a signed term sheet without damaging their reputation? In my experience — Yes, probably. As a founder, you can back out of a term sheet if something is off, or even if you just get another offer you prefer. There is a lot...
How To Reverse-Engineer a $100M Exit: SaaStr on My First Million Pod
How do you reverse-engineer your first million as a SaaS startup founder? SaaStr founder and CEO Jason Lemkin chats with Sam Parr on the popular YouTube channel and podcast My First Million about what’s required to make it on the map for a $100M exit and then reverse engineers the steps to get there.
Rule 1: New minimum is $400K per employee
Rule 2: Go multi-product
Rule 3: Your second product must be bigger than your first product
Cheat code: Double your prices
Rule 4: 30% of your revenue is international
Rule 5: Localize your product
Cheat code: Remove friction
Rule 6: 100% net revenue retention
Rule 7: Don’t raise double digit millions
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