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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
When Agents Take Over the System of Record: 40GB Nobody Typed, a Renewal Agent Built in Half a Day, and Why Our Agents Love Clay: The Agents #013
Episode #013 of The Agents is here! Same setup as always: three humans, 20+ agents in production, an 8-figure B2B + AI business. This week was about what happens when agents take over the system of record. ServiceTitan just cut off Podium over exactly this question. Our own agents have written about 40GB into Salesforce,…
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Artificial Intelligence (AI), Blog Posts, SaaStr.Ai
50% of the Work Created in Linear Is Now Created by Agents. A Year Ago It Was 3%.
Linear published its tender offer news this week: $99 million of secondary at a $2.5 billion valuation, up from $1.25 billion at the Series C last year. Accel and 01A participated, with Salesforce Ventures and S32 coming in new. No primary capital raised. They’re cashflow positive with more cash in the bank than they’ve ever…
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Blog Posts, Growth
If the CRO / VP of Sales Doesn’t Believe, It’s All Over. You Both Just Need to Move On
If the VP of Sales Doesn't Believe, It's All Over for them, at your company. You'll have to find a new one. – Back them– Help them– Get them budget– Join the calls– Go visit customers together– Get on the Zooms– Build together– Have their back But if the day comes when… — Jason ✨👾SaaStr.Ai✨…
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Aaron Levie, CEO and Co-Founder of Box
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Eric Yuan, CEO & Co-Founder of Zoom
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Lew Cirne, CEO of NewRelic
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Lew Cirne, CEO of NewRelic
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Scott Dorsey, CEO of ExactTarget
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Aaron Levie, CEO and Co-Founder of Box
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Schmoozing Is Dead, Agents Are Hitting 120% of Humans, and Growth Is the Only Thing That Matters: 10 Things From the Closing Q&A at SaaStr AI Annual 2026
We just wrapped SaaStr AI Annual 2026, and the closing Q&A on Day 3 ended up being one of the most engaged of the whole gathering. No script, no prepared deck, just an hour-and-a-half of questions from the audience on the topics most on their mind....
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales?
Dear SaaStr: What Was the Toughest Rejection You Ever Had in Sales? The hardest rejection I’ve had in sales was around renewals. Especially ones I thought we really had earned. But still lost. In particular, in the early days of EchoSign / Adobe Sign, we had a...
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team?
Dear SaaStr: What Is the Playbook for a Successful Customer Success Team? A good playbook for customer success is all about driving retention, expansion, and customer happiness while making it scalable: Hire Truly Product-Savvy Customer Success Managers at First Focus...
AI at Scale: 8 Learnings from monday.com Co-Founder and Co-Ceo Eran Zinman
monday.com Co-CEO and Co-Founder Eran Zinman recently sat down with SaaStr CEO and Founder Jason Lemkin to share his insights on their journey, including how they’ve leveraged AI, maintained growth, and expanded into multiple product lines.
The 2025 SaaS Vibe Check: What Founders Need to Know Right Now with SaaStr CEO and Founder Jason Lemkin
SaaStr CEO and Founder Jason Lemkin did a vibe check into the state of SaaS, AI, venture funding, and the rollercoaster of building a business in 2025.
Dear SaaStr: Can an Entrepreneur Back Out of a Signed Term Sheet Without Damaging Their Reputation?
Dear SaaStr: Can an entrepreneur back out of a signed term sheet without damaging their reputation? In my experience — Yes, probably. As a founder, you can back out of a term sheet if something is off, or even if you just get another offer you prefer. There is a lot...
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